An optional service offered to guests upon arrival, providing a guided tour of the neighborhood to showcase key amenities, transportation options, safety tips, and local insights.
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Ensuring the collection and remittance of applicable occupancy taxes, such as hotel taxes or transient occupancy taxes, to local authorities.
A proactive approach to guest communication that emphasizes providing detailed information and frequent updates to ensure a smooth and enjoyable stay.
Providing assistance and problem-solving for guests outside of regular business hours. This is crucial for handling emergencies or urgent situations that may…
Data and insights gathered from various sources to understand booking patterns, guest behavior, and market trends.