The process of monitoring, responding to, and leveraging guest reviews to improve the reputation and booking potential of a short-term rental property.
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A pre-written message that hosts can personalize and send to guests upon booking confirmation, expressing gratitude, providing arrival instructions, and setting expectations…
Using an iPad as a dedicated communication tool for guests to contact the host, request services, or access property information.
A digital real estate marketplace that includes platforms like Zillow, Trulia, and HotPads, providing data and resources for short-term rental hosts.
An economic model based on sharing, renting, or borrowing assets or services, often facilitated by online platforms like Airbnb.