A system that allows guests to access a property using a code, app, or other digital method, eliminating the need for physical keys.
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Actively seeking and leveraging guest reviews that highlight aspects of the property and hosting experience most valued by the defined target market.
A branch of artificial intelligence used in chatbots and automated messaging systems to understand and respond to guest inquiries in a human-like…
The practice of generating detailed reports every three months to analyze key performance indicators (KPIs) like occupancy rates, revenue, expenses, and guest…
The proximity of a short-term rental property to public transportation options like bus stops, train stations, or subway stations.