The process of vetting potential guests to minimize risks associated with property damage, noise complaints, or other undesirable behaviors.
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A professional designation for individuals who have demonstrated knowledge and expertise in the field of short-term rental management and operations.
Essential toiletries and supplies provided in the bathrooms of short-term rentals, such as shampoo, conditioner, soap, toilet paper, and towels.
A record of all communication between the property manager/owner and the guest, including inquiries, booking confirmations, and any other relevant correspondence.
Decorative elements within a short-term rental that also serve a practical purpose, like a storage ottoman or a mirror with hooks.