Managing guest communications across multiple platforms, such as Airbnb, VRBO, and direct bookings, using tools that centralize messaging for efficiency.
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The process of interacting with guests before, during, and after their stay. This includes answering inquiries, providing check-in instructions, addressing concerns, and…
Proactive measures taken to protect short-term rental businesses and guests from online threats like fraud, scams, and data breaches.
A series of hills near Nairobi, Kenya, popular for hiking, biking, and offering panoramic views of the city and surrounding landscape. Hosts…
Employing a diverse range of marketing channels beyond Airbnb and VRBO, such as social media, email marketing, and metasearch engines, to reach…