Refers to the strategy of encouraging guests to book directly through a host’s own website or channels, bypassing third-party platforms and their fees.
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A key performance indicator (KPI) in the hospitality industry, calculated by dividing the total revenue generated from bookings by the number of…
The proactive upkeep and repair of short-term rental properties, utilizing technology and preventative measures to ensure guest satisfaction and minimize potential issues.
The overall impression and satisfaction level a guest has from their interactions with the host, the property, and the surrounding area during…
Providing guests with information and options for environmentally friendly transportation, such as bicycles, public transit, or electric vehicle charging stations.