Refers to the strategy of encouraging guests to book directly through a host’s own website or channels, bypassing third-party platforms and their fees.
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A well-designed floor plan that maximizes space, functionality, and flow within the rental property, enhancing guest comfort and satisfaction.
Clear, concise, and timely communication between hosts and guests throughout the booking and stay process.
Providing exceptional support and responsiveness to guest inquiries, requests, or issues throughout their short-term rental experience.
The practice of maintaining prompt, clear, and helpful communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-up.