A humorous term for a problematic guest who disregards house rules, causes damage, or leaves negative reviews.
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A chronological record of maintenance tasks, cleaning schedules, and guest communication, helping hosts stay organized and manage their properties effectively.
A business strategy focused on understanding and prioritizing the needs and expectations of customers. In the context of short-term rentals, VoC involves…
A booking option that allows guests to reserve a property immediately without requiring host approval, streamlining the process for both parties.
Leveraging price differences for the same short-term rental across multiple platforms, like Airbnb and VRBO, to maximize booking potential.