A playful term for an experienced and knowledgeable short-term rental host who is skilled in all aspects of property management and guest relations.
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The ongoing process of improving and enhancing various aspects of short-term rental management to maximize guest satisfaction, efficiency, and profitability.
An application by Ibis hotels for guests to manage their bookings, access hotel information, and request services.
Understanding and respecting the preferred communication channels and styles of individual guests, enhancing guest satisfaction and fostering positive interactions.
The average cost incurred to acquire a new guest, including marketing, advertising, and other expenses, used to measure marketing effectiveness.