Refers to software or systems used in short-term rental management that operate seamlessly across multiple devices and platforms (e.g., desktop computers, smartphones, tablets).
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Bookings made directly through a host’s website or other channels, bypassing third-party platforms and their associated fees.
The practice of proactively reaching out to guests with relevant information or offers, such as pre-arrival instructions, local recommendations, or promotions for…
Implementing enhanced screening procedures for guests booking extended stays to mitigate risks associated with longer-term occupancy.
All the interactions and communication channels between a vacation rental host and their guests throughout the entire guest journey.