The ability to communicate with guests in multiple languages, either directly or through translation services, expanding the potential guest pool and improving customer service.
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A message or request from a potential guest seeking information about a short-term rental, often regarding availability, pricing, or amenities.
A program offered by some property management companies or platforms that guarantees a certain level of rental income to hosts, regardless of…
Refers to short-term rentals that are directly managed by the property owner, without the involvement of a property management company.
A phenomenon where guests become less impressed by aesthetically pleasing design over time, highlighting the importance of regular updates and refreshers in…