The ability to communicate with guests in multiple languages, either directly or through translation services, expanding the potential guest pool and improving customer service.
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A protection program offered by Airbnb that provides hosts with coverage for property damage caused by guests, subject to certain terms and…
Detailed information provided to guests about how to access the property upon arrival, including check-in procedures, key codes, and any special instructions.
The use of data and performance metrics to track key indicators like occupancy rates, revenue, and guest satisfaction for informed decision-making.
The strategic placement of Ibis hotels, often near transportation hubs and city centers, to cater to budget travelers.