Using software to automate guest communication, such as sending check-in instructions, answering FAQs, or requesting reviews.
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A short-term rental property that is fully equipped with furniture, appliances, and other essential household items, making it move-in ready for guests.
Methods used by hosts to gather structured feedback from guests after their stay, such as online surveys, review requests, or feedback forms,…
The shared responsibility between hosts and guests to treat each other, the property, and the neighborhood with respect and consideration.
A legal doctrine requiring landlords, including short-term rental hosts, to provide a safe and livable dwelling, even without explicitly stating so in…