Using software to automate guest communication, such as sending check-in instructions, answering FAQs, or requesting reviews.
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Offering unique and desirable amenities that cater to the specific interests of the target guest demographic.
A collaboration platform by Facebook designed for internal communication and teamwork, potentially used by large short-term rental management companies for team communication…
The ongoing process of improving and enhancing various aspects of short-term rental management to maximize guest satisfaction, efficiency, and profitability.
A thoughtful gesture of hospitality provided to guests upon arrival, typically containing local treats, beverages, or amenities to enhance their stay.