Using software to automate guest communication, such as sending check-in instructions, answering FAQs, or requesting reviews.
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Hiring external cleaning companies or individuals to clean and maintain short-term rental properties between guest stays.
The internet connection provided at a short-term rental property, often considered an essential amenity for guests to stay connected and work remotely.
A badge or status on platforms like Airbnb that indicates a host has completed a verification process, typically involving providing identification and…
An electronic guide provided to guests upon booking, containing essential information about the property, house rules, local recommendations, and contact information.