Using software to automate guest communication, such as sending check-in instructions, answering FAQs, or requesting reviews.
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Guidelines established by hosts for their short-term rentals, outlining expectations for guest behavior, such as noise levels, smoking, and pet policies.
An official notification sent to the guest and host confirming the reservation details, including dates, rates, and house rules.
The process of creating, organizing, and sharing travel itineraries with guests, including local recommendations, transportation options, and activity bookings.
Outlines the terms and conditions for cancelling a booking, including refund policies and penalties for both guests and hosts, as defined by…