Situations or issues that arise during the short-term rental process that cause significant stress, difficulty, or financial loss for hosts or property managers.
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Training programs for cleaning staff, property managers, or virtual assistants that focus on effectively handling and responding to guest requests.
A stay that leaves a lasting positive impression on guests, often characterized by exceptional service, unique amenities, or a memorable atmosphere.
A marketing metric that measures the average cost incurred to acquire a new guest booking. It is calculated by dividing the total…
Pre-written messages used to communicate efficiently with guests, covering common inquiries, booking confirmations, check-in instructions, and more.