The process of ending a contract between a property owner and a short-term rental management company.
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Feedback and ratings provided by guests after their stay, influencing the property’s reputation and visibility on platforms like Airbnb and VRBO.
Strategies and tools used to manage interactions with guests, from initial inquiry to post-stay follow-up, aiming to build loyalty and positive relationships.
The art and science of crafting memorable and positive experiences for guests staying in short-term rentals. This encompasses all aspects of the…