A system that allows guests to access the property using a code, app, or other digital means, eliminating the need for physical keys.
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The ongoing interaction between hosts and guests throughout the booking process, stay, and post-stay period, facilitated through various platforms and channels.
Reviews and ratings left by guests on platforms like Airbnb and VRBO, crucial for building trust and attracting future bookings.
A day or more left vacant between bookings to allow for cleaning, maintenance, or unexpected delays in guest checkout/new guest arrival.
A set of questions asked to potential guests before booking to assess their suitability and minimize risks.