The ongoing interaction between hosts and guests before, during, and after a booking, including inquiries, booking confirmations, check-in instructions, and feedback.
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The practice of managing and distributing short-term rental listings across multiple online travel agencies (OTAs) like Airbnb, VRBO, and Booking.com.
Integrating smart devices and automation into short-term rentals, such as smart locks, thermostats, and lighting, to enhance guest experience and streamline operations.
A local government body that hears appeals and grants variances related to zoning regulations, potentially impacting short-term rental disputes.
A charge imposed on guests if their utility usage exceeds a predetermined threshold or allowance during their stay.