The ongoing interaction between hosts and guests before, during, and after a booking, including inquiries, booking confirmations, check-in instructions, and feedback.
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Additional perks or services offered to guests free of charge, such as toiletries, snacks, Wi-Fi, or access to amenities like a pool…
Specific cleaning and sanitation procedures implemented in response to health concerns like pandemics, often exceeding standard cleaning practices.
An online platform or marketplace specifically designed to connect homeowners with renters for short-term stays.
A legally binding contract between a property owner and a property manager outlining the terms and conditions of their professional relationship.