The ongoing interaction between hosts and guests before, during, and after a booking, including inquiries, booking confirmations, check-in instructions, and feedback.
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Refers to emerging trends and innovations in transportation that impact how guests reach and experience short-term rentals, like electric vehicles and ride-sharing.
Income generated from activities related to a short-term rental property but not directly from rental bookings, such as cleaning fees, pet fees,…
Pre-written messages used to communicate efficiently with guests, covering common inquiries, booking confirmations, check-in instructions, and more.
A legal arrangement where a non-profit organization provides financial and administrative support to a short-term rental business that aligns with its mission.