The ongoing interaction between hosts and guests before, during, and after a booking, including inquiries, booking confirmations, check-in instructions, and feedback.
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Insurance coverage that protects hosts from financial losses due to property damage, accidents, or liability claims arising from guest stays.
A thin, delicate paper often used for wrapping small gifts or adding a decorative touch to welcome baskets.
A type of furnished, short-term rental typically used by business travelers, often managed by specialized companies.
A feature within a property management software or platform that consolidates all guest communication from multiple channels, such as Airbnb, VRBO, and…