The ongoing interaction between hosts and guests before, during, and after a booking, including inquiries, booking confirmations, check-in instructions, and feedback.
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Overwhelmingly positive guest reviews that highlight the exceptional qualities and experiences of a short-term rental.
A short-term rental strategy where hosts manage some aspects of their business themselves while outsourcing others to professional management companies.
Proactive measures taken by short-term rental hosts to minimize the risk of property damage by guests, including clear house rules, security deposits,…
Software or platforms that facilitate communication between hosts and guests, including messaging, automated responses, and scheduling tools.