The effective handling of all communication with guests before, during, and after their stay.
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An Albanian word for “cast.” In the context of short-term rentals, “gjut” or casting a wide net when marketing your property is…
Data collected on how guests interact with a short-term rental listing website or app, including page views, clicks, booking conversions, and searches,…
When a host-sent special offer or pre-approval for a booking request expires after a certain period of time, requiring the guest to…
A term for a host who leverages their local knowledge and connections to provide guests with authentic experiences and personalized recommendations.