The overall impression and satisfaction a guest has with their stay at a short-term rental property, encompassing all aspects from booking to checkout.
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A budgeting method where all expenses are justified for each new period, starting from a
A refundable amount held by the host to cover potential damages or losses incurred by the guest during their stay.
High-end and premium features or services offered in a rental property to provide guests with an exceptional and indulgent experience.
A metric that measures how quickly and consistently a host responds to inquiries and messages from potential guests on short-term rental platforms.