The overall impression and satisfaction a guest has with their stay at a short-term rental property, encompassing all aspects from booking to checkout.
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The process of collecting, analyzing, and responding to guest feedback from various channels to improve services, address concerns, and enhance reputation.
A software or platform used to log, manage, and resolve guest issues or maintenance requests related to a short-term rental property.
Refers to a modern and sophisticated interior design aesthetic often employed in short-term rentals to enhance visual appeal, create a luxurious ambiance,…
Making the property accessible to guests with disabilities by providing features like ramps, grab bars, and wider doorways, as required by law…