The process of interacting with guests before, during, and after their stay. This includes answering inquiries, providing check-in instructions, addressing concerns, and soliciting feedback.
Menu
You may also like
A metric tracked by Airbnb and VRBO that measures how quickly and consistently hosts respond to inquiries and booking requests.
A specialized cleaning service catered to the unique needs of preparing short-term rentals for new guests, often including laundry and restocking.
Taxes imposed by local governments on short-term rentals, often as a percentage of the rental income or a flat fee per night.
Overseeing the cleaning and maintenance of short-term rentals between guest stays, ensuring a clean and comfortable environment for each new guest.