The process of interacting with guests before, during, and after their stay. This includes answering inquiries, providing check-in instructions, addressing concerns, and soliciting feedback.
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The process of coordinating and overseeing the cleaning and maintenance of short-term rental properties between guest stays.
Setting lower rental rates during periods of lower demand, such as weekdays or the off-season, to attract more bookings.
A type of liability insurance that provides additional coverage beyond the limits of a host’s primary insurance policies, protecting them from potential…
The process of updating or modifying the information displayed on a short-term rental listing platform, such as Airbnb or VRBO. This may…