Providing false or misleading information about a property listing, amenities, or services, which can lead to negative reviews, guest disputes, and platform penalties.
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A marketing technique that uses seemingly contradictory elements to create a memorable and attention-grabbing message, often used in short-term rental listings to…
A situation where a guest checks out of a property, and a new guest checks in on the same day, requiring efficient…
A curated offering for guests planning a slumber party, typically including amenities like extra pillows, blankets, snacks, movies, and board games.
A small but thoughtful amenity that can enhance the guest experience, particularly for those traveling for business or special occasions.