The exchange of information between hosts and guests before, during, and after a short-term rental booking, including inquiries, confirmations, and feedback.
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The process of actively soliciting, monitoring, and responding to guest feedback to improve property listings, address any issues, and enhance the overall…
A protection program offered by Airbnb that provides hosts with coverage for property damage caused by guests, subject to certain terms and…
An interactive, 360-degree digital representation of a vacation rental property that allows potential guests to virtually explore the space online.
Data protection laws, like the General Data Protection Regulation (GDPR), applicable to short-term rental hosts in the EU, impacting how guest data…