The period of highest demand for short-term rentals in a particular location, often characterized by increased booking rates and occupancy levels.
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Personalized and detailed messaging to guests, often in the form of welcome letters or pre-arrival emails, providing essential information and enhancing their…
A feature on short-term rental platforms that allows guests to book a property instantly without waiting for host approval, streamlining the booking…
A structured approach to systematically collecting, analyzing, and acting on customer feedback to improve products, services, and the overall customer experience within…
Specialized insurance policies designed to protect short-term rental property owners and managers from risks specific to the industry.