The process of vetting potential guests to minimize risks such as property damage, noise complaints, or unauthorized occupants.
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A feature within property management software that consolidates guest messages from different platforms into a single inbox.
Prioritizing the guest experience in all aspects of property management, from communication and maintenance to problem-solving and feedback.
Efforts to attract bookings directly through a host’s own website or channels, bypassing third-party platforms and their associated fees.
Laws and ordinances implemented by local governments to regulate short-term rentals, addressing issues such as licensing, taxes, and permitted rental durations.