An online platform or app that provides guests with a centralized hub for accessing booking information, communication tools, and property details.
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Strategies and tools used to manage and analyze customer interactions throughout the guest journey, aiming to enhance satisfaction, loyalty, and repeat bookings.
A legally binding contract between a property owner and a property manager outlining the terms and conditions of their professional relationship.
The process of tracking and managing available dates for short-term rentals across multiple platforms like Airbnb and VRBO, often using specialized software…
A pricing strategy that adjusts rental rates in real-time based on factors like demand, seasonality, and competitor pricing.