The ongoing relationship and repeat business generated from satisfied guests who choose to book the same short-term rental property or host again.
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Represents the practice of adjusting rental rates in real-time based on factors like demand, seasonality, and competitor pricing.
A communication strategy that utilizes a centralized platform to manage guest messages from various channels, ensuring efficient and timely responses.
A structured approach to systematically collecting, analyzing, and acting on customer feedback to improve products, services, and the overall customer experience within…
Utilizing immersive technologies like 360° photography and virtual reality to provide potential guests with realistic and interactive previews of short-term rental properties.