The practice of listing a short-term rental property on multiple online travel agencies (OTAs) and platforms to reach a wider audience.
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The process of effectively communicating with guests before, during, and after their stay. This includes responding to inquiries, providing check-in instructions, addressing…
An approach to interior design and property layout that prioritizes the comfort, convenience, and overall experience of the guest.
The specific conditions and policies outlined by hosts regarding cancellations, refunds, and penalties for guests who need to change or cancel their…
A booking request made directly by a guest through a platform’s booking system, as opposed to an inquiry or pre-booking communication.