The process of monitoring, responding to, and managing guest reviews and feedback across various platforms to improve guest satisfaction and online reputation.
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A powerful marketing channel where satisfied guests recommend a short-term rental to their friends, family, and colleagues.
A legally binding contract between the host and guest outlining the terms and conditions of the short-term rental, including booking details, house…
Reservations that have been made for a property for dates in the future.
Having a reliable network of qualified and readily available vendors (plumbers, electricians, handymen, etc.) to address maintenance issues promptly and efficiently.