Software or platforms that automate guest communication, such as sending check-in instructions, answering frequently asked questions, and providing local recommendations.
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The process of addressing and resolving issues or disputes arising from guest stays, such as property damage, security deposit deductions, or liability…
Prioritizing guest safety and security by implementing measures such as smoke detectors, carbon monoxide alarms, first aid kits, and clear emergency procedures.
A detailed analysis of a specific short-term rental property or host’s performance, used for learning and benchmarking.
A high-touch guest experience in short-term rentals that prioritizes personalized services, luxury amenities, and creating a sense of exclusivity and indulgence for…