A reservation made directly with the host, bypassing third-party platforms like Airbnb or VRBO.
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A contactless check-in process where guests can access keys or a lockbox without face-to-face interaction with the host or property manager.
Software that enables property managers to manage listings, availability, bookings, and rates across multiple online travel agencies (OTAs) from a central dashboard.
A detailed list of cleaning procedures that must be followed between guest stays to ensure a high level of cleanliness and sanitation.
The percentage of potential guests who view a listing and then proceed to make a booking.