The use of pre-written messages and scheduling tools to automate communication with guests throughout the booking process.
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Guidelines outlining procedures for replacing damaged, lost, or stolen items within a short-term rental property, typically covering responsibilities and associated costs.
Refers to emerging trends and innovations in transportation that impact how guests reach and experience short-term rentals, like electric vehicles and ride-sharing.
A compilation of local recommendations, attractions, and essential information provided to guests to enhance their stay.
Expenses incurred in attracting and securing bookings from guests, including marketing, platform fees, and photography.