The use of pre-written messages and scheduling tools to automate communication with guests throughout the booking process.
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The process of efficiently handling multiple guest inquiries, booking requests, and messages to ensure timely responses and a positive guest experience.
The ratio of a building’s floor area to the total land area, which can impact regulations and restrictions for short-term rentals in…
The practice of offering additional services or amenities to guests during their stay at a short-term rental, such as early check-in, late…
The level of cleanliness, amenities, and overall experience guests anticipate from a short-term rental based on property descriptions, photos, reviews, and platform…