The overall impression and satisfaction level a guest has from their interactions with the host, the property, and the surrounding area during their stay.
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A designated space within a short-term rental property for guests to enjoy meals.
Disagreements or conflicts that may arise between hosts, guests, or utility providers regarding the accuracy or responsibility for utility charges.
Targeting a specific segment of travelers with tailored marketing efforts, such as pet-friendly accommodations or properties suitable for remote workers.
Software used to manage and analyze customer interactions and data throughout the guest lifecycle, from inquiry to post-stay follow-up.