The overall impression and satisfaction level a guest has from their interactions with the host, the property, and the surrounding area during their stay.
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When a host-sent special offer or pre-approval for a booking request expires after a certain period of time, requiring the guest to…
The use of high-quality, professionally taken photographs to showcase a rental property in its best light and attract more bookings.
A concise document or set of instructions provided to guests before arrival, outlining the essential steps for a smooth and efficient check-in…
A thorough and comprehensive cleaning of a property, typically performed between guest stays and often including sanitation and disinfection procedures.