The distinct personality and tone used in all communication channels for a short-term rental business, reflecting the brand’s values and resonating with the target audience.
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Replies made by hosts to guest reviews, addressing feedback, expressing gratitude, or clarifying any misunderstandings.
A message or request from a potential guest seeking information about a short-term rental, often regarding availability, pricing, or amenities.
A standalone website created by a host to allow guests to book their short-term rental property directly, bypassing third-party platforms like Airbnb…
Exploring different staffing models for managing short-term rentals, including hiring full-time employees, part-time cleaners, or outsourcing tasks to specialized companies.