A unit of measurement for internet speed, often crucial for a positive guest experience in short-term rentals, especially for streaming and remote work.
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An “Ojalá Moment” is a specific instance within a guest’s stay that creates a lasting positive impression and embodies the Ojalá Effect….
A type of bed frame with an air-filled mattress that can be inflated or deflated for storage or to adjust firmness. Popular…
The intentional creation of a memorable and positive stay for guests through personalized touches, thoughtful amenities, and exceptional service.
Establishing clear and efficient communication channels with guests throughout their stay, from pre-arrival instructions to post-departure follow-up.