Building relationships with local businesses and service providers to enhance the guest experience and generate mutually beneficial opportunities.
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The use of digital surveys or feedback forms to automatically collect guest reviews and insights after their stay.
Methods for granting guests access to the short-term rental, such as keyless entry systems, lockboxes, or on-site staff.
The use of technology to automate tasks and processes related to hosting, such as guest communication, booking management, and cleaning schedules.
An error that occurs when a property is accidentally booked by two different guests for the same dates.