Methods used by hosts to gather structured feedback from guests after their stay, such as online surveys, review requests, or feedback forms, enabling improvements and addressing any issues.
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A comprehensive guide provided to guests upon booking or arrival, containing essential information about the property, house rules, check-in/out procedures, local recommendations,…
A secure payment processing system used by platforms like Airbnb and VRBO to handle transactions between guests and hosts.
A popular property management platform offering tools for guest communication, automation, and direct bookings.
Strategies and tools used to avoid double-booking a property across multiple short-term rental platforms.