Additional features or services provided by hosts to elevate the guest experience beyond basic accommodations, such as high-speed Wi-Fi, streaming services, board games, local guidebooks, or welcome baskets.
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The practice of monitoring, responding to, and managing guest reviews on Airbnb and VRBO to maintain a positive online reputation.
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Internet of Things devices used in short-term rentals for enhanced guest experiences, such as smart locks, thermostats, and lighting systems.