Pre-written messages designed to streamline host communication with guests, covering common inquiries, booking confirmations, check-in instructions, house rules, and post-stay follow-ups.
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The normal deterioration of a property over time due to regular use.
Sustainable measures implemented in a short-term rental, such as energy-efficient appliances, reusable products, and recycling initiatives, appealing to environmentally conscious guests.
A predefined strategy for communicating with guests during unexpected events that disrupt their stay, such as power outages, internet failures, or natural…
An automated email sent to guests at a specific time or trigger point during their booking journey, such as a pre-arrival message…