The process of visualizing the guest experience from pre-booking to post-stay, identifying touchpoints and opportunities for improvement in short-term rental hosting.
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A digital real estate marketplace that includes platforms like Zillow, Trulia, and HotPads, providing data and resources for short-term rental hosts.
A detailed set of guidelines and procedures for cleaning and sanitizing a short-term rental property between guest stays.
A booking where the guest has made a reservation but has not yet completed the booking process, such as providing payment information.
Curated recommendations and suggestions for activities, attractions, restaurants, and experiences in the vicinity of the short-term rental property, enhancing the guest experience.