A legally binding contract outlining the terms of a business partnership between two or more parties, typically for a specific project or period in the short-term rental industry.
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A concise document provided by hosts to guests upon arrival, outlining essential information about the property, such as Wi-Fi passwords, appliance instructions,…
The variety of communication channels and features available to hosts and guests within a short-term rental platform or through external apps.
A measure of how quickly and effectively a short-term rental host responds to guest inquiries, booking requests, and communication throughout the guest…
Establishing systems and protocols for routine maintenance, repairs, and upkeep of the property to ensure guest satisfaction and prevent potential issues.