A detailed receipt provided to guests, breaking down charges for accommodation, cleaning fees, taxes, and any additional services or expenses incurred during their stay.
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The practice of adjusting pricing and availability to maximize revenue based on factors like demand, seasonality, and competition.
A customer service approach in short-term rental management that emphasizes personalized attention, proactive communication, and anticipating guest needs to create exceptional experiences.
The process of examining a PnL statement to identify trends, patterns, and insights into the financial performance of a short-term rental business.
Emphasizes the critical importance of maintaining exceptionally high standards of cleanliness and hygiene in short-term rentals, especially in the context of guest…