The process of addressing and resolving problems or disputes that may arise between hosts and guests during a short-term rental stay.
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An arrangement allowing guests to check out of a rental property later than the standard check-out time, often for an additional fee…
The overall impression and satisfaction a guest has with their stay at a short-term rental, encompassing all aspects from pre-booking to post-stay.
Items and services provided to enhance the guest experience, such as toiletries, Wi-Fi, kitchen supplies, parking, or access to amenities like pools…
Detailed instructions provided to guests explaining how to access the property upon arrival. This can include information about key codes, lockboxes, parking,…