Monitoring the IP addresses of guests who access the Wi-Fi network in a short-term rental property. This can help with security and identifying unauthorized access.
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Offering guests the convenience of making additional payments, such as for extra services or incidentals, through QR code-based payment systems.
Establishing and maintaining clear, timely, and effective communication channels with guests throughout their stay, from booking to checkout.
Prompt and efficient communication with guests, answering inquiries and addressing concerns in a timely manner.
The process of addressing negative reviews from guests in a professional and constructive manner to mitigate damage to reputation and demonstrate responsiveness.