Effectively communicating with guests from different countries and cultures, often involving multilingual support, translated materials, and cultural sensitivity.
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Digital systems used to manage guest check-ins, communications, and other operational tasks typically handled by a front desk in traditional hotels.
The exchange of information, inquiries, and updates between guests and hosts throughout the booking process and duration of the stay.
Collaborations between hosts and local businesses or tour operators to offer guests exclusive discounts or packages on activities, attractions, or services, enhancing…
A trial period for a new short-term rental strategy or feature, often involving a limited number of properties or guests to test…