The speed at which a host responds to inquiries and booking requests from potential guests on platforms like Airbnb and VRBO, impacting booking rates and guest satisfaction.
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Guidelines and best practices for providing exceptional service and creating a welcoming and comfortable experience for short-term rental guests.
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The period between when a guest makes a reservation and their actual arrival date for a short-term rental.
A feature offered by some short-term rental platforms, like Airbnb, that provides guests with a refund or rebooking assistance if their stay…