A situation in a short-term rental where the safety or security of guests, property, or others is in immediate danger, justifying immediate action like guest eviction or contacting authorities.
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A digital or physical guide providing guests with essential information about the property, amenities, house rules, and local recommendations.
Regular upkeep and repairs to ensure the short-term rental property remains in good condition for guests.
Providing guests with a welcome basket or assortment of local snacks upon arrival, creating a welcoming atmosphere and enhancing their experience.
A security incident that involves unauthorized access to or disclosure of sensitive guest information, potentially resulting in identity theft, financial loss, and…