Refusing to rent a short-term rental property to a guest based on protected characteristics such as race, religion, or national origin, which is illegal under fair housing laws.
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The ability to communicate effectively with guests from diverse cultural backgrounds, respecting their customs and preferences.
A thorough system for screening potential guests before confirming bookings, often involving identity verification, reviews from previous hosts, and communication to ensure…
A term used to describe a vacation rental that is exceptionally clean and sanitary, often exceeding guest expectations.
A playful term for an ideal guest who is respectful, responsible, and leaves positive reviews after their stay.