Refusing to rent a short-term rental property to a guest based on protected characteristics such as race, religion, or national origin, which is illegal under fair housing laws.
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A detailed set of cleaning and disinfection procedures implemented between guest stays to maintain a high level of hygiene and prevent the…
A combination of software and digital tools used to manage various aspects of short-term rental operations.
The process and effectiveness of a host in addressing and resolving guest complaints or issues that may arise during a stay, aiming…
A residential property with two floors or levels, often featuring bedrooms on the upper level and living spaces on the lower level.