The process of a guest booking a property directly through the host’s website or other channels, bypassing third-party platforms.
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A type of adjustable air mattress that allows each sleeper to customize the firmness level on their side of the bed.
A process that allows guests to access the rental property without meeting the host in person, often using keypads, lock boxes, or…
The day-to-day activities involved in providing a positive and memorable experience for guests in a short-term rental setting.
Identifying and proactively addressing the most common questions that guests have about the property, check-in process, and local area, improving communication and…